Resume
Senior Microsoft Solutions Executive
I sell Microsoft Enterprise and CSP agreements for SHI in Austin. The work is new logos and competitive displacement, then the current shift: partner-led CSP, Microsoft 365 Copilot, and the AI workloads around them. I have not missed a quota period since April 2021.
- Based
- Austin, Texas
- russellclarkodom
- New logo acquisition and competitive displacement
- Microsoft Enterprise and CSP agreements
- Microsoft 365 Copilot and AI workloads
- Microsoft co-sell
- Team leadership
- Quota, hit and held
2021 – present
Senior Microsoft Solutions Executive
SHI International · BlackOps 2.0 · Austin
Founding member of BlackOps 2.0. I win net-new enterprise logos by displacing CDW, Insight, and Softchoice, then carry customers onto partner-led CSP agreements, Microsoft 365 Copilot, Agent 365, and Entra Suite. Twelve new logos in the second half of 2025, nine more in the first half of 2026. Promoted to Senior in August 2026. No missed quota period since the team started in April 2021.
2019 – 2021
Microsoft Customer Success Manager
SHI International · Austin
Guided Enterprise Agreement customers through the move from on-prem to the cloud, and owned retention, renewals, and growth.
2014 – 2019
Licensing & Renewal Sales Specialist, Team Lead
SHI International · BlackOps · Austin
President’s Club, 2019. Promoted from Inside AE onto the acquisition team within a year, then to team lead a year after that.
2013 – 2014
Inside Account Executive
SHI International · Austin
Microsoft IAE of the Year and Rookie Award, 2013. Brought in more than twenty new accounts in twelve months and was promoted onto the acquisition team.
Before SHI, marketing and business development at Austin startups and agencies, 2010–2013.
Texas State University, McCoy College of Business. BBA in Management. Worked through school debt-free.